Managed IT plans
One flat fee. Zero IT drama.
Every plan is priced per user, runs month to month, and comes with the same promise: a local team accountable for your whole IT environment.
Essentials
For businesses that mostly run smoothly and want a safety net.
- Remote helpdesk for your team
- Monitoring & alerts on every computer
- Patching and update management
- Managed antivirus & endpoint protection
- Discounted on-site rates
Managed
The full IT department — most Flash clients live here.
- Everything in Essentials
- Unlimited on-site support
- Security: MFA, email filtering & training
- Managed backups with tested restores
- Vendor management (ISP, printers, software)
- Quarterly IT review & roadmap
Complete
IT, security, phones and strategy under one flat fee.
- Everything in Managed
- VoIP phone system included
- vCIO strategy & budget planning
- Project hours included each quarter
- Priority response targets
Plans are priced per user, month to month — no lock-in contracts. Book a call and we'll quote your exact setup in one conversation.
Plans, honestly
The questions everyone asks
Why no prices on the page?
Because a fair price depends on your headcount, your setup and what's already in good shape — a 5-person office with modern gear prices very differently to a 30-person firm with an ageing server. One call gets you a firm per-user monthly figure, usually on the spot.
What determines the monthly fee?
Mostly the number of people we support, plus a few environment factors: servers, number of sites, industry compliance needs and how much hardware is due for replacement. The quote is itemised so you can see exactly what drives it.
Can we move between plans?
Yes — plans are month to month, and moving up or down is a conversation, not a contract negotiation. Businesses often start on Essentials and step up once they see what managed support takes off their plate.
What's not included?
Hardware purchases and large one-off projects (like an office relocation) are quoted separately so your monthly fee stays predictable — though Complete includes a project-hours allowance each quarter. There are no per-ticket fees on any plan.
What does onboarding look like?
The first two weeks: we document your environment, deploy our monitoring and security tools, fix the risky things found in your IT audit, and introduce the team. Your staff just notice that IT problems start getting fixed fast.
Get your number in one call
Fifteen minutes on the phone and you'll have a firm per-user price for your exact setup — plus a free look over your current IT while we're at it.