Email Setup & Support
Email that just works — setup, fixes and migrations for Gmail, Outlook, Bigpond and more, across all your devices.
- Works on every device — PC, phone, tablet
- Gmail, Outlook, Bigpond, Yahoo & more
- Locked-out accounts recovered
Setup on every device
Your email configured to sync properly across your computer, phone and tablet — read a message on one, it's read everywhere.
Problems fixed
Emails not sending, mysterious duplicates, full mailboxes, missing folders — the everyday email gremlins, actually resolved.
Account recovery
Locked out or worried someone else has access? We recover accounts, set strong passwords and add security so it doesn't happen again.
Migrations
Moving from an old Bigpond or ISP address to Gmail or Outlook without losing years of history and contacts.
Email is the account everything else hangs off — banking, MyGov, shopping, family photos. When it stops syncing, locks you out, or starts doing something strange, it disrupts everything.
We set up and fix email for households across South West Sydney: Gmail, Outlook, Microsoft, Bigpond, Yahoo and the rest, on Windows PCs, Macs, iPhones, iPads and Android. Whether it’s a new address set up properly on every device, years of history migrated from an old ISP account, or a hacked mailbox that needs securing — we sort it at your home, in plain English.
Good to know
Common questions
My emails work on my phone but not my computer (or vice versa). Can you fix that?
Yes — that's usually a configuration mismatch between devices, and it's one of the most common jobs we do. One visit typically gets everything syncing properly.
I'm still on an old Bigpond/ISP email address. Should I move?
It's worth considering — ISP addresses lock you to that provider and some are being phased out. We migrate your history and contacts to Gmail or Outlook and help you notify your contacts, without losing anything.
I think someone has access to my email. What should I do?
Call us promptly. We'll lock the account down, check for forwarding rules attackers commonly hide, secure your password and add two-step verification. Your email is the key to every other account you own, so it's worth acting fast.
Residential services
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Desktop and laptop repairs at your home — hardware fixes, Windows tune-ups and new computer setup, on-site or remote.
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Infections removed without losing your files — plus the cleanup and protection to stop it happening again.
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Physical dust-outs and software tune-ups that stop overheating, fix slowdowns and extend the life of your computer.
Learn moreReady for IT that just works?
Book a free IT audit — we'll look over your setup, tell you what's solid and what's risky, and give you a plan either way. No obligation, no jargon.